Do you know the biggest challenge to implementing a successful organizational change? Preparation! The main risk factor of any organizational change is that the new systems and procedures will not work and leave the company worse off than before.
Organizational change can take many forms such as mergers, reorganization, downsizing or relocations. Movement of a portion of a company when poorly planned and organized can lead to loss of key staff, institutional knowledge, and ultimately loss of revenue related to loss of confidence by customers, or damaged customer relations.